Find out which HR solution is best for your business, Zenefits or Gusto

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Zenefits vs Gusto

Zenefits is a full service HR platform for small and large companies. Gusto focuses exclusively on very small businesses.

Pricing

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Zenefits takes a no-surprises approach to pricing, with a simple, subscription based pricing structure that protects you from hidden charges.
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Gusto might have transparent pricing that makes it a fit for some small businesses, but add-on costs can be high. That’s a big problem, especially considering their base fees don’t include standard HR features like time and attendance tracking, scheduling, performance management or complete benefits self-service.

Employee experience

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Zenefits gives your employees control over their HR experience. Our intuitive, award-winning mobile app allows your employees to clock in, request PTO, access insurance cards, update benefits and even check the status of performance reviews. It’s all in one easy-to-use app.
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In a boldly retro move, Gusto has decided not to create a mobile app. Employees can’t access their Gusto accounts on the go, instead requiring different browser-based applications for basic HR needs like scheduling, goals and performance check-in’s.

Product

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With its simple, robust mobile app, Zenefits was built for the modern working world. No work arounds, no bridges, just a comprehensive, native HR, payroll, benefits and compliance system, all with a single login that eliminates the need for cumbersome file imports and exports.

Zenefits’ award-winning onboarding syncs automatically with other essential business applications, including Gmail, Salesforce and Slack.
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With spotty benefits coverage and no mobile app, Gusto can be an administration challenge. Another challenge comes from the lack of self-service functionality for things like time tracking and performance management.

Gusto also lacks an approval workflow, user permissions, bulk actions and reporting capabilities that growing and larger organizations need.

Technology

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Zenefits is mobile from the ground up, with an all-in-one system that simplifies HR, payroll, benefits and compliance—including time and attendance, scheduling, performance and supplementary benefits. Zenefits gives employees maximum control over their own HR and makes it easy for administrators to do the rest.
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Gusto’s browser-based system involves multiple 3rd party partnerships. The result: multiple logins, separate applications, and additional time required for billing, administration, and employee support.

Service

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Contact our support team —by phone, email or chat—whenever you need help. We’re ready to help you solve the problem and get things moving again. Of course, the best thing is a system that just works, and our top priority is solving problems before they even get to you.
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Gusto’s lack of expertise shows in its struggle to provide the service levels required for growing companies.

Mobile

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With a simple, powerful mobile app, Zenefits lets your team access everything they need, everywhere they go.
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Gusto does not currently offer a native mobile app. That can be a major problem for many employee populations.

Compliance

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With intelligent deadline tracking from Zenefits Compliance Assistant, tax and COBRA support, and a fully integrated platform to reduce errors, Zenefits is built for compliance.
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Gusto’s compliance features are best for small businesses. Exposure increases as your business grows.
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Resources to help you minimize HR headaches so you can get back to business

Here's what our customers say about us...

Internet Archive
  • Industry Non-profit
  • Location San Francisco
  • Customer since 2016
  • Employees 150
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
ThickStat
  • Industry Technology
  • Location Indiana
  • Customer since 2018
  • Employees 5
We switched from a big, known player to Zenefits after six months. We saved four times the cost.
Ganesan Gandhieswaran
Fireclay Tile
  • Industry Tile Manufacturing
  • Location San Francisco
  • Customer since 2015
  • Employees 150
Historically, we've had ADP managing our payroll and Zenefits managing our people. Now Zenefits Payroll can fulfill all our needs, we're happy to have everything all in one place.
Eric Edelson
CEO